This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 

At Iuliia Malynka Psychotherapy & Counselling (“we,” “our,” or “us”), protecting your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

• Name

• Email address

• Telephone number

• Information you voluntarily provide through our contact form or consultation request

• Information you provide when communicating with us by email

Please avoid including sensitive or detailed personal health information when submitting a contact form or sending an email.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of your visit

• General website usage information

This information helps us maintain website security and improve website performance.

How We Use Your Information

We may use your information to:

• Respond to inquiries and consultation requests.

• Communicate with you regarding our services.

• Schedule appointments or consultations.

• Improve the functionality, security, and performance of our website.

• Meet applicable legal and professional obligations.

We do not sell, rent, or trade your personal information.

Contact Forms and Email

Information submitted through our website contact form or by email is used solely to respond to your inquiry.

Submitting a contact form, sending an email, or booking a consultation does not establish a therapist-client relationship.

Because email and website forms are not completely secure, please do not include confidential or urgent personal health information in your message.

Clinical Records

If you become a client of Iuliia Malynka Psychotherapy & Counselling, any personal health information collected during the course of therapy is maintained separately from this website and is managed in accordance with applicable privacy legislation, professional standards, and ethical obligations governing psychotherapy practice in Ontario.

Website inquiries and consultation requests are not considered part of your clinical record unless a therapeutic relationship is established.

Third-Party Services

Our website may use trusted third-party service providers to support our practice, including services for appointment scheduling, contact forms, website hosting, and website functionality.

These providers may process information in accordance with their own privacy policies.

Cookies

Our website may use cookies or similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

You may modify your browser settings to refuse or delete cookies; however, some website features may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information collected through this website from unauthorized access, disclosure, alteration, or destruction.

Although we strive to use commercially reasonable safeguards, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Your Privacy Rights

Subject to applicable laws, you may request:

• Access to your personal information.

• Correction of inaccurate personal information.

• Information about how your personal information is collected and used.

Requests may be made using the contact information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. The updated version will be posted on this page with a revised “Last Updated” date.

Contact

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Email: info@impsychotherapist.com